This form is to be used by call center staff only. Once the form is submitted the customer will immediately receive an email confirmation in their inbox. If the customer is able to check their email, ask them for confirmation number to record in system for tracking.
If the customer can’t/won’t provide an email address, please use the following format:
For example, John Smith would be firstname.lastname@example.org
Knowledge Base – see our knowledge base for additional FAQs.