PAYMENT QUESTIONS
What is the cost of shipping and delivery ETAs?
Canada:
$5 Lettermail-no tracking (ETA 5-10 days) (orders under $100, free orders over $100)
$15 Express Shipping (ETA 5-8 days)
North America EXCLUDING Canada:
$5 Lettermail-no tracking (ETA 5-10 days) (orders under $100, free orders over $100)
$15 Express Shipping (ETA 5-10 days)
Outside of North America:
$20 Regular Shipping (ETA 6-10 days)
$60 Express Shipping (ETA 4-7 days)
How secure / easy / discreet / fast are the different methods of payment?
We monitor our shipping results and find that customs seizes less than 2% of our products. If you find your product does not arrive within 15 business days using regular post, please alert us and we will replace the order. Alternatively, if you choose our tracked shipping option, we will provide a tracking number for you to monitor your shipment.
What types of payment do you accept?
We accept credit card, cash and Interac email transfer (in Canada only).
What is the status of my current payment?
You will receive an email stating the receipt of payment as soon as either your credit card, Interac transfer are approved or cash has arrived.
What Currency do you charge in?
Farmers Lab charges in USD.
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What do orders look like when they are packaged?
Each of our seeds is individually blister packed. This is central to our process of insuring your seeds remain safe from damage, drying or loss. Our customers have the choice of having our Farmers Lab original boxes or without. Shipping without the identify box reduces the risk of seizure.
Can I have my order shipped to a P.O. Box address?
Yes, Farmers Lab ships to any address that the postal service delivers to. For courier shipments, the product may need to be signed for.
How long does it take for an order to be processed?
All orders are processed usually in the same day. Shipping is within 24 hours.
How can I arrange for my order to be sent?
If there are special shipping instructions you are free to call us during business hours (9 till 6 PM PST) or email us at [email protected].
To which countries can cannabis seeds be sent?
Farmers Lab ships to any country in the world. We make it the responsibility of our customers to be aware of the local laws regarding importation of seeds for the specific purpose of cultivation. We print on our boxes our seeds are for novelty purposes only unless your country/region cultivation of cannabis is legal.
What is the shipping status of my current order?
CANADA
Standard
(2-7 Business Days)
Express
(1-2 Business Days)
NORTH AMERICA (EXCLUDING CANADA)
Standard
4-7 Business Days + Allow for up to 5 days of potential customs delay
Express
2-3 Business Days + Allow for up to 5 days of potential customs delay
REST OF THE WORLD
Standard
6-10 Business days + Allow for up to 5 days of potential customs delay
Express
4-7 Business Days + Allow for up to 5 days of potential customs delay
If you feel your package has been lost or seized please feel free to contact us.
What is the cost of postage and insurance?
We do not offer insurance on regular shipments, but will reship or refund if you choose courier service and the product is lost or stolen. Please call if you feel your package has not arrived in the due course of time and we will take steps to understand the delay.
How do I change my address?
Your address is input at the time of purchase. After shipment, there is no way to change the shipping address.
Where are you located?
Our offices are in Vancouver, Canada-a city that is known globally for its research and development of growing practices and science.
How is my Privacy Guaranteed?
We do not store any credit card information on our servers and we do not sell credit card lists.
Can I buy in Bulk?
Based on our inventory levels on hand, Farmers Lab Seeds can sell in bulk in quantities of 100 seeds for each strain. Please refer to our Wholesale sales page or email us at [email protected]
WE ARE EVERY GROWERS ONE STOP SHOP TO ACQUIRE PREMIUM CANNABIS SEEDS FOR SATE IN THE USA, CANADA AND AUSTRALIA
